The preaching vision of Real Madrid’s commercial partnership with the ‘Microsoft Cloud’ brand is to open the stadium to 450 million fans. The vision tells the story of technology being a great facilitator of fan engagement and sponsorship activation. One of the biggest challenges for sports properties in the postmodern era is to establish […]
Tag Archives | Real Madrid
‘More than a club’ – production of comprehensive football experiences based on a strong narrative
FC Barcelona is ’more than a club’. This rhetorical expression is a strong fundamental narrative refined through CSR (cf. the club’s ties to UNICEF) and the club’s winning performances on the pitch and its climb to one of the global market leaders in the business of sports. Photo: FC Barcelona is ‘more than a club’ […]
Is football a ‘public service’ product – a discussion of the professionalization of the football economy?
Recently, Borussia Dortmund’s CEO Hans-Joachim Watzke stated in the German newspaper Zeit that “Der Deutsche meint eben, dass der Staat neben der Renten- und Krankenversorgung am besten auch noch für die Fußballversorgung zuständig ist.” Of course, this is generalizing opinion that German fans think that the state must support its citizens in terms of retirement […]
Going beyond traditional product offerings to win the hearts of fans in the football economy – case focus on fan relationship management
As part of the professionalization process of the football economy over the past decades, clubs have enhanced their focus on nursing fan relations. Fulltime fan coordinators have been a natural step in this development. This is a way to build a bridge towards meeting the recognition that competition in the football economy is about managing […]
CRM og fanrelationer i fodboldøkonomien – søg at overgå de traditionelle produkt- og servicetilbud
Billeder: Fra AaBs træningskamp mod HSV i Flensburg ultimo juli 2015. Som led i den professionaliseringsproces, som fodboldøkonomien har gennemgået er der kommet stigende fokus på at pleje fanrelationerne. Ansættelse af fankoordinatorer i klubberne i topfodbolden internationalt samt i den danske Alka Superliga har været et led i denne udvikling. Det er en naturlig forlængelse […]